Companies say new AI platform will harvest data on customer interactions to improve service.

T-Mobile’s motive for the partnership with OpenAI to build IntentCX is to cut down on subscriber loses, the indicator of ...

OpenAI CEO Sam Altman says customer data won’t be used to train its base AI models.

Mobile, which hit an all-time this week, fell as much as 2.8% to $197.05 after the forecast, suggesting the outlook may have ...

T-Mobile has partnered with OpenAI to integrate AI technology into its products and services. This collaboration aims to ...

With the aim to incorporate AI, T-Mobile and Open AI have struck a deal and created a new customer service system, IntentCX.

T-Mobile (NASDAQ: TMUS) and OpenAI have forged a groundbreaking multi-year agreement that will revolutionize the customer ...

T-Mobile is partnering with OpenAI to develop IntentCX, an AI platform aimed at revolutionizing its customer service ...

TMUS recently announced a transformative multi-year partnership with OpenAI, aimed at redefining the customer experience and ...

The superior o1 model with improved reasoning and problem-solving capabilities, literally taking more time to think and ...

T-Mobile announced a multi-year partnership with OpenAI to create AI agents for a customer service platform called IntentCX.

At its recent Capital Markets Day, T-Mobile made an effort at reigniting some excitement around 5G, announcing partnerships ...