Efficient communication is essential. With the advancement of technology, businesses are increasingly moving away from ...

Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers ...

Verizon's recent outage is the reason why I've kept and continue to use Google Voice as a backup service. There are plenty of ...

Today, there’s no more reliable way to connect with customers, suppliers, partners and your team than Voice over Internet Protocol (VoIP). This method of IP telephony uses the internet to ...

Ofcom has today opened an investigation into whether broadband network provider Gigaclear breached its regulatory obligations ...

They're more reliable than calls made over the internet, says an expert in the wake of a Singtel landline disruption.

“VoIP” stands for “Voice over Internet Protocol,” which is a fancy way of saying that your phone call is transmitted via a broadband internet connection instead of over traditional phone lines. You ...

A new report on Niles’ ongoing efforts to restore village computer systems calls the security breach that occurred in June a “ransomware attack.” The report sheds light into the ongoing response ...

AudioCodes is transitioning from declining legacy products to a recurring revenue model. Learn why AUDC stock is a Hold.

Digital phone services work using something called Voice over Internet Protocol (VoIP). Your broadband/landline provider might also call it IP voice or Digital Voice. VoIP converts your voice into a ...

This firm was one of the first to adopt VOIP (Voice-Over-Internet Protocol) in the United States and is now a premier ...

Veteran Cornerstone Bank employee Thomas Dufresne will retire from his position as executive vice president, chief information officer following a 27-year career with the Worcester institution.