Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers ...

They're more reliable than calls made over the internet, says an expert in the wake of a Singtel landline disruption.

Ofcom has today opened an investigation into whether broadband network provider Gigaclear breached its regulatory obligations ...

Frontier Communications customers who have fiber internet and have had their phone service migrated to an internet-based ...

In 1995, this led to the creation of “Voice over Internet Protocol.” U.S. Patent No. 7,599,359. Voice over Internet Protocol or VoIP is a technology that enables users to make phone calls with an ...

With Hurricane Milton heading toward Central Florida this week, businesses will want to take into account advice from IT ...

Want to keep your identity private? Here's how to text anonymously using your phone, the internet or third-party apps.

Do you want a smart home, but don’t want your light bulb’s traffic travelling over the internet? In this post, we’ll explore ...

Veteran Cornerstone Bank employee Thomas Dufresne will retire from his position as executive vice president, chief information officer following a 27-year career with the Worcester institution.

Service disruptions are inevitable. Whether it’s my cable box going down for 5 minutes due to a mandatory firmware update, or ...

The Sonesse 40 PoE is powered by Power over Ethernet (PoE), a networking feature that lets network cables carry electrical DC power & Internet Protocol (IP) data connectivity over an existing data ...

AudioCodes is transitioning from declining legacy products to a recurring revenue model. Learn why AUDC stock is a Hold.