Efficient communication is essential. With the advancement of technology, businesses are increasingly moving away from ...

Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers ...

Verizon's recent outage is the reason why I've kept and continue to use Google Voice as a backup service. There are plenty of ...

Discover how an outbound dialer can help you reach more prospects and win the numbers game with effective dialing strategies.

One of the best features of Ethernet is its backward compatibility. Right now, the highest maximum Ethernet rating for ...

Ofcom has today opened an investigation into whether broadband network provider Gigaclear breached its regulatory obligations ...

They're more reliable than calls made over the internet, says an expert in the wake of a Singtel landline disruption.

The FCC sought a briefing from national security officials about the infiltration that was reported last Friday, according to ...

This firm was one of the first to adopt VOIP (Voice-Over-Internet Protocol) in the United States and is now a premier ...

A new report on Niles’ ongoing efforts to restore village computer systems calls the security breach that occurred in June a “ransomware attack.” The report sheds light into the ongoing response ...

AudioCodes is transitioning from declining legacy products to a recurring revenue model. Learn why AUDC stock is a Hold.

Days after he was arrested in connection with the murder of a gym owner in South Delhi’s Greater Kailash last month, police ...