New research has revealed the luckiest and unluckiest numbers in the lottery - aka those that are drawn the most frequently.

Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.

Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers ...

Texas’s 26th congressional district, which covers parts of Denton, Wise, Cooke and Tarrant counties, will have a new ...

At the Washington County Elections Department warehouse, they're testing the voting machines, running logic and accuracy ...

The new AMD Ryzen AI Pro 300 series of mobile processors brings increased speed, higher efficiency, and all the latest AI ...

For both individuals and commercial customers, Microsoft’s latest non-subscription productivity suite serves up a number of ...

Reykdal, seeking a third four-year term, has previously served on the Tumwater school board, taught history in high school ...

Video calls are the next-best thing to in-person communication. We rounded up the top 10 video calling apps to help you find ...

Amazon Great Indian Festival brings you a chance to safeguard your home with security solutions like CCTV cameras and more.

Long-term care facilities in counties where mandatory evacuations have been issued are taking their patients elsewhere, while ...

There’s nothing quite like a clean desk setup with few to no wires in view and everything you need right at your fingertips.