NFU celebrate 25th anniversary of its CallFirst contact centre a resource for thousands of members since its inception in ...

Do You Actually Listen to What Your Customers Are Telling You?  contact centre report for download from enghouse ...

C ontent Guru, a leading global provider of enterprise cloud customer experience (CX) and contact centre solutions, have ...

IPI Sat Sanghera named one of the UK’s Top 50 Most Ambitious Business Leaders for 2024 ao received The People Award contact ...

Creating Exceptional Customer Contact this National Customer Service Week Contact Centres being the epicentre of customer ...

Scottish tech specialist Simul8 partners with Air Canada to streamline airline’s complex contact centre operations ...

CX Services opens new contact centre in Rothesay in response to increased demand - contact centre will hire initially 15 ...

IPI, the Contact Centre specialist and solutions provider, have announced its inclusion in the 2024 InsurTech100. The latest ...

Hotel Chocolat chooses injixo as its workforce management solution to streamline customer service and drive efficiencies ...

The CCMA has rebranded as the Contact Centre Management Association after 30 Years at it’s annual UK National Contact Centre ...

Centrical provides a real-time performance management, microlearning, gamification, coaching, and voice of the employee platform for frontline teams. The solution inspires and personally guides ...