Learn more about Net2Phone, a VoIP provider that offers unlimited international calling to 40+ countries for as little as $24 ...

Sponsored When you use links on our website, we may earn a fee. Business phones are one way a company’s employees and customers can effectively communicate. They should be affordable ...

Commissions do not affect our editors' opinions or evaluations. Every business needs a phone system. One of the most cost-effective ways to set up a unified communications system is to use a cloud ...

Scaling is a significant challenge for small businesses. AI phone agents enable small businesses to handle large volumes of ...

Drugs have become a huge problem inside the Beehive State’s prison system, according to the Utah Department of Corrections ...

Why settle for an ancient, analog PBX? Our top-tested voice over IP (VoIP) picks deliver enterprise-grade phone system ...

IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.

Optimizing customer interactions is crucial for business success in today''s data-driven world. Call tracking, intelligence ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. A reliable telephone communication system is one ...

It’s a bad sign if your Network Effectiveness Ratio declines. Learn how to calculate this metric, and what to do next.

Done well, they increase customer satisfaction, speed up response time and lower business costs. There are plenty of choices for companies wanting to implement an IVR system. Most VoIP providers ...