Retail News & Insights - Retail TouchPoints
WEBRetail news, industry trends, business news and reports for retail executives covering customer experience, store operations, machine learning, digital commerce - Retail TouchPoints
Retail Innovator Awards - Presented by Retail TouchPoints
WEBA decade later, the Retail Innovator Awards have become one of the industry’s top programs for spotlighting executives who created tangible and positive change for their businesses. Ideal candidates have: Implemented a new technology to support specific business goals. Spearheaded a broader initiative that inspired business (or functional ...
UPDATE: Beyond Brings Back Overstock.com Following ‘Fatal’ …
WEBMar 29, 2024 · Beyond, Inc. will bring back a standalone Overstock.com site in approximately five weeks rather than the September 2024 target date announced earlier.
Target Enhances Employee Benefits with Higher Wage Range and …
WEBFeb 28, 2022 · Noting the importance of investing in its team members, Target announced a new starting wage range of $15 to $24 per hour, along with greater healthcare access for workers and their families. The enhanced pay and benefits packages will require Target to invest up to $300 million this year.
10 Consumer Trends Shaping the Future of Retail
WEBFeb 3, 2021 · Future Commerce partnered with Method + Mode to conduct broad consumer research over a period of three months ending in January 2021. The study used a nationally representative sample of more than 1,000 consumers and feedback from the Future Commerce Expert Network, a group of knowledgeable retail and brand operators.
Recommerce 2022: How Affordability, Sustainability and …
WEBThe recommerce revolution is here: 65% of all shoppers use resale and recommerce services, according to data from the Wharton Baker Retailing Center. While the concept is not new, it’s become hotter than ever as demand for sustainability and affordability become top-of-mind for consumers. While products like clothing and furniture are recommerce naturals, there’s space […]
design:retail - Retail Store Design News - Retail TouchPoints
WEBLoblaws Pilots 3 Limited-Assortment ‘No Name’ Stores, Promises Significant Discounts. Loblaws will open three “No Name” stores in Ontario next month, offering up to 20%…. Tracking trends, projects, and products in retail and store design.
Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’
WEBJan 16, 2022 · Perhaps most important, and most unusual, is that the company doesn’t measure Average Handle Time for customer service calls — a metric that often incentivizes customer service agents to limit call times in the interest of productivity. Instead, service reps are encouraged to focus on the quality of customer interactions, even if that means spending more time serving them.
NRF 2021: Learning from Nordstrom, Target and Others’ Best-in …
WEBJan 13, 2021 · Even retailers earning high marks for omnichannel enablement remain far from invincible, however, and others can build and even improve on what has already been done. For instance, while Walmart’s massive war chest is imposing, the retail giant still came in at No. 5, below Nordstrom, Target, Home Depot and Staples, due to mixed results in key areas. Any retailer can stand out by meeting ...
Walmart Selects SAS For In-Store Services - Retail TouchPoints
WEBSAS Retail Services, a provider of in-store merchandising services for retailers and consumer brands, has been selected as one of five Preferred Service Providers (PSPs) by Walmart. The Preferred Service Program is part of Walmart’s Merchandising Service Program, which is designed to centralize work in 5,000 Walmart stores.
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